Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

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Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
Hi,
today i noticed that i don´t get Livecode Server 9 Business to work  on On-Rev and HostM accounts.

In Browser i get an “Internal Server Error” and when running from command line in SSH session i get:
./livecode-server: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by ./livecode-server)

I´ve filed already a bug <https://quality.livecode.com/show_bug.cgi?id=21319>.

Did anyone else run into this? Or maybe is using Livecode Server 9?

Regards,

Matthias Rebbe



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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
Just for those who are interested: I´ve contacted also HostM support and btw they responded within 14 minutes !
Their answer:
"We currently utilize the 32-bit version (which works correctly) for the system-wide installation, because the 64-bit version of LiveCode Server 9 has additional system requirements and only works on some of our servers.
Eventually, all of our servers will be in a position to support the 64-bit version of LiveCode Server 9, but until then, we will deploy the 32-bit version in the meantime.
Therefore we recommend at this time to use the 32-bit version of LiveCode Server 9 for your custom installation.”

As LC Server 8 64 bit was working, i never have thought that version 9 64 does not.  Tried the 32bit version on On-Rev and HostM and it is working.

So in short: Use Livecode Server 32 bit on On-Rev and HostM and maybe other hosting servers.

While i understand that HostM is not supporting Livecode Server 9 64 bit at the moment on all of their servers, i do not understand why Livecode  does not support version 9 64bit on their own hosting platform.

Anyway. I finally got version 9 working and now i have to find out why tsNet is not working with my Livecode Server installations.

Regards,

Matthias


> Am 31.05.2018 um 00:47 schrieb Matthias Rebbe via use-livecode <[hidden email]>:
>
> Hi,
> today i noticed that i don´t get Livecode Server 9 Business to work  on On-Rev and HostM accounts.
>
> In Browser i get an “Internal Server Error” and when running from command line in SSH session i get:
> ./livecode-server: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by ./livecode-server)
>
> I´ve filed already a bug <https://quality.livecode.com/show_bug.cgi?id=21319>.
>
> Did anyone else run into this? Or maybe is using Livecode Server 9?
>
> Regards,
>
> Matthias Rebbe
>
>
>
> _______________________________________________
> use-livecode mailing list
> [hidden email]
> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode

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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
In reply to this post by Niggemann, Bernd via use-livecode
Hi Matthias,

to get LC server 9 running on On-Rev I was told by the support team:

“We can't upgrade glibc because of operating system incompatibilities. However,
we have installed it along side the current 2.12 version at  /opt/glibc-2.14/bin”

This means you have to launch the server executable with the glibc location
prepended to LD_LIBRARY_PATH.

So, I put

export LD_LIBRARY_PATH=/opt/glibc-2.14/bin:$LD_LIBRARY_PATH path/to/livecode-server

towards the end of ~/.bashrc, but this didn’t help.


By the way, even my 32bit LC 9 business version installation fails on Diesel.
Did you install the community version?


Ralf


> On 31. May 2018, at 00:47, Matthias Rebbe via use-livecode <[hidden email]> wrote:
>
> Hi,
> today i noticed that i don´t get Livecode Server 9 Business to work  on On-Rev and HostM accounts.
>
> In Browser i get an “Internal Server Error” and when running from command line in SSH session i get:
> ./livecode-server: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by ./livecode-server)
>
> I´ve filed already a bug <https://quality.livecode.com/show_bug.cgi?id=21319 <https://quality.livecode.com/show_bug.cgi?id=21319>>.
>
> Did anyone else run into this? Or maybe is using Livecode Server 9?
>
> Regards,
>
> Matthias Rebbe


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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
Hi Ralf,

i´ve received a similar explanation today from Support, but with some additional information

"Yes, I am aware that LiveCode 9 does not work
because of the glibc dependency problem. However, fixing it is not proving
straightforward. The OS requires glibc 2.12 and cannot run with 2.14, but as
you know LiveCode requires 2.14. There are possibilities of getting them
installed together on the same machine, but Apache is not recognising the
additional install.

Obviously we need to get LiveCode 9 running on our servers, and I'm in process
of getting a test server so that I can work out the changes needed without
risking everybody's accounts.”


Regarding your question:

I´ve installed 32bit Livecode Server Business and that is working now.
http://support.dermattes.de/index.lc9b <http://support.dermattes.de/index.lc9b>

Did you try to run Livecode Server from ssh command line? That sometimes returns useful error messages.


You should send a support request to [hidden email] <mailto:[hidden email]> with your problem. It seems Robin Miller is very quick in responding.
I´ve sent my normal support request yesterday evening outside the office hours of Livecode Ltd. and received an answer today at 12:51PM which is 11:51AM in the UK.
That response time is of course acceptable for non emergency requests.


Regards,

Matthias


 




> Am 31.05.2018 um 13:02 schrieb Ralf Bitter via use-livecode <[hidden email]>:
>
> Hi Matthias,
>
> to get LC server 9 running on On-Rev I was told by the support team:
>
> “We can't upgrade glibc because of operating system incompatibilities. However,
> we have installed it along side the current 2.12 version at  /opt/glibc-2.14/bin”
>
> This means you have to launch the server executable with the glibc location
> prepended to LD_LIBRARY_PATH.
>
> So, I put
>
> export LD_LIBRARY_PATH=/opt/glibc-2.14/bin:$LD_LIBRARY_PATH path/to/livecode-server
>
> towards the end of ~/.bashrc, but this didn’t help.
>
>
> By the way, even my 32bit LC 9 business version installation fails on Diesel.
> Did you install the community version?
>
>
> Ralf
>
>
>> On 31. May 2018, at 00:47, Matthias Rebbe via use-livecode <[hidden email]> wrote:
>>
>> Hi,
>> today i noticed that i don´t get Livecode Server 9 Business to work  on On-Rev and HostM accounts.
>>
>> In Browser i get an “Internal Server Error” and when running from command line in SSH session i get:
>> ./livecode-server: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by ./livecode-server)
>>
>> I´ve filed already a bug <https://quality.livecode.com/show_bug.cgi?id=21319 <https://quality.livecode.com/show_bug.cgi?id=21319>>.
>>
>> Did anyone else run into this? Or maybe is using Livecode Server 9?
>>
>> Regards,
>>
>> Matthias Rebbe
>
>
> _______________________________________________
> use-livecode mailing list
> [hidden email]
> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode

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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
Ups, i´ve added the url to my HostM account.
This here is TIO
https://tsnet.livecode.space/index.lc <https://tsnet.livecode.space/index.lc>



> Am 31.05.2018 um 13:21 schrieb Matthias Rebbe via use-livecode <[hidden email]>:
>
> Hi Ralf,
>
> i´ve received a similar explanation today from Support, but with some additional information
>
> "Yes, I am aware that LiveCode 9 does not work
> because of the glibc dependency problem. However, fixing it is not proving
> straightforward. The OS requires glibc 2.12 and cannot run with 2.14, but as
> you know LiveCode requires 2.14. There are possibilities of getting them
> installed together on the same machine, but Apache is not recognising the
> additional install.
>
> Obviously we need to get LiveCode 9 running on our servers, and I'm in process
> of getting a test server so that I can work out the changes needed without
> risking everybody's accounts.”
>
>
> Regarding your question:
>
> I´ve installed 32bit Livecode Server Business and that is working now.
> http://support.dermattes.de/index.lc9b <http://support.dermattes.de/index.lc9b>
>
> Did you try to run Livecode Server from ssh command line? That sometimes returns useful error messages.
>
>
> You should send a support request to [hidden email] <mailto:[hidden email]> with your problem. It seems Robin Miller is very quick in responding.
> I´ve sent my normal support request yesterday evening outside the office hours of Livecode Ltd. and received an answer today at 12:51PM which is 11:51AM in the UK.
> That response time is of course acceptable for non emergency requests.
>
>
> Regards,
>
> Matthias
>
>
>
>
>
>
>
>> Am 31.05.2018 um 13:02 schrieb Ralf Bitter via use-livecode <[hidden email]>:
>>
>> Hi Matthias,
>>
>> to get LC server 9 running on On-Rev I was told by the support team:
>>
>> “We can't upgrade glibc because of operating system incompatibilities. However,
>> we have installed it along side the current 2.12 version at  /opt/glibc-2.14/bin”
>>
>> This means you have to launch the server executable with the glibc location
>> prepended to LD_LIBRARY_PATH.
>>
>> So, I put
>>
>> export LD_LIBRARY_PATH=/opt/glibc-2.14/bin:$LD_LIBRARY_PATH path/to/livecode-server
>>
>> towards the end of ~/.bashrc, but this didn’t help.
>>
>>
>> By the way, even my 32bit LC 9 business version installation fails on Diesel.
>> Did you install the community version?
>>
>>
>> Ralf
>>
>>
>>> On 31. May 2018, at 00:47, Matthias Rebbe via use-livecode <[hidden email]> wrote:
>>>
>>> Hi,
>>> today i noticed that i don´t get Livecode Server 9 Business to work  on On-Rev and HostM accounts.
>>>
>>> In Browser i get an “Internal Server Error” and when running from command line in SSH session i get:
>>> ./livecode-server: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by ./livecode-server)
>>>
>>> I´ve filed already a bug <https://quality.livecode.com/show_bug.cgi?id=21319 <https://quality.livecode.com/show_bug.cgi?id=21319>>.
>>>
>>> Did anyone else run into this? Or maybe is using Livecode Server 9?
>>>
>>> Regards,
>>>
>>> Matthias Rebbe
>>
>>
>> _______________________________________________
>> use-livecode mailing list
>> [hidden email]
>> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>
> _______________________________________________
> use-livecode mailing list
> [hidden email]
> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode

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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
@Matthias,

RE the tsNet error, since you 've installed the 32bit version of Livecode
Server Business, you'll need the 32 bit version of the tsNet external, so
you'll have to use the `tsNet-x86.so` file instead of the `tsNet-x64.so`

Does that fix the problem for you?

Best,
Panos
--



On Thu, May 31, 2018 at 12:24 PM, Matthias Rebbe via use-livecode <
[hidden email]> wrote:

> Ups, i´ve added the url to my HostM account.
> This here is TIO
> https://tsnet.livecode.space/index.lc <https://tsnet.livecode.space/
> index.lc>
>
>
>
> > Am 31.05.2018 um 13:21 schrieb Matthias Rebbe via use-livecode <
> [hidden email]>:
> >
> > Hi Ralf,
> >
> > i´ve received a similar explanation today from Support, but with some
> additional information
> >
> > "Yes, I am aware that LiveCode 9 does not work
> > because of the glibc dependency problem. However, fixing it is not
> proving
> > straightforward. The OS requires glibc 2.12 and cannot run with 2.14,
> but as
> > you know LiveCode requires 2.14. There are possibilities of getting them
> > installed together on the same machine, but Apache is not recognising
> the
> > additional install.
> >
> > Obviously we need to get LiveCode 9 running on our servers, and I'm in
> process
> > of getting a test server so that I can work out the changes needed
> without
> > risking everybody's accounts.”
> >
> >
> > Regarding your question:
> >
> > I´ve installed 32bit Livecode Server Business and that is working now.
> > http://support.dermattes.de/index.lc9b <http://support.dermattes.de/
> index.lc9b>
> >
> > Did you try to run Livecode Server from ssh command line? That sometimes
> returns useful error messages.
> >
> >
> > You should send a support request to [hidden email] <mailto:
> [hidden email]> with your problem. It seems Robin Miller is very
> quick in responding.
> > I´ve sent my normal support request yesterday evening outside the office
> hours of Livecode Ltd. and received an answer today at 12:51PM which is
> 11:51AM in the UK.
> > That response time is of course acceptable for non emergency requests.
> >
> >
> > Regards,
> >
> > Matthias
> >
> >
> >
> >
> >
> >
> >
> >> Am 31.05.2018 um 13:02 schrieb Ralf Bitter via use-livecode <
> [hidden email]>:
> >>
> >> Hi Matthias,
> >>
> >> to get LC server 9 running on On-Rev I was told by the support team:
> >>
> >> “We can't upgrade glibc because of operating system incompatibilities.
> However,
> >> we have installed it along side the current 2.12 version at
> /opt/glibc-2.14/bin”
> >>
> >> This means you have to launch the server executable with the glibc
> location
> >> prepended to LD_LIBRARY_PATH.
> >>
> >> So, I put
> >>
> >> export LD_LIBRARY_PATH=/opt/glibc-2.14/bin:$LD_LIBRARY_PATH
> path/to/livecode-server
> >>
> >> towards the end of ~/.bashrc, but this didn’t help.
> >>
> >>
> >> By the way, even my 32bit LC 9 business version installation fails on
> Diesel.
> >> Did you install the community version?
> >>
> >>
> >> Ralf
> >>
> >>
> >>> On 31. May 2018, at 00:47, Matthias Rebbe via use-livecode <
> [hidden email]> wrote:
> >>>
> >>> Hi,
> >>> today i noticed that i don´t get Livecode Server 9 Business to work
> on On-Rev and HostM accounts.
> >>>
> >>> In Browser i get an “Internal Server Error” and when running from
> command line in SSH session i get:
> >>> ./livecode-server: /lib64/libc.so.6: version `GLIBC_2.14' not found
> (required by ./livecode-server)
> >>>
> >>> I´ve filed already a bug <https://quality.livecode.com/
> show_bug.cgi?id=21319 <https://quality.livecode.com/show_bug.cgi?id=21319
> >>.
> >>>
> >>> Did anyone else run into this? Or maybe is using Livecode Server 9?
> >>>
> >>> Regards,
> >>>
> >>> Matthias Rebbe
> >>
> >>
> >> _______________________________________________
> >> use-livecode mailing list
> >> [hidden email]
> >> Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
> >> http://lists.runrev.com/mailman/listinfo/use-livecode
> >
> > _______________________________________________
> > use-livecode mailing list
> > [hidden email]
> > Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
> > http://lists.runrev.com/mailman/listinfo/use-livecode
>
> _______________________________________________
> use-livecode mailing list
> [hidden email]
> Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
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>
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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
In reply to this post by Niggemann, Bernd via use-livecode

> On 31. May 2018, at 13:21, Matthias Rebbe via use-livecode <[hidden email]> wrote:
>
> Did you try to run Livecode Server from ssh command line? That sometimes returns useful error messages.


This returns:
“error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory”


>
>
> You should send a support request to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> with your problem.


Did contact support one month ago.


Ralf
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Re: Livecode 9 Server seems not to run when custom installed on On-Rev and HostM

Niggemann, Bernd via use-livecode
I would contact [hidden email] <mailto:[hidden email]> if not already done.

Matthias


> Am 31.05.2018 um 13:57 schrieb Ralf Bitter via use-livecode <[hidden email] <mailto:[hidden email]>>:
>
>
>> On 31. May 2018, at 13:21, Matthias Rebbe via use-livecode <[hidden email] <mailto:[hidden email]>> wrote:
>>
>> Did you try to run Livecode Server from ssh command line? That sometimes returns useful error messages.
>
>
> This returns:
> “error while loading shared libraries: libfontconfig.so.1: cannot open shared object file: No such file or directory”
>
>
>>
>>
>> You should send a support request to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> with your problem.
>
>
> Did contact support one month ago.
>
>
> Ralf
> _______________________________________________
> use-livecode mailing list
> [hidden email] <mailto:[hidden email]>
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Matthias Rebbe
Tel +49 5741 310000
https://matthiasrebbe.eu <https://matthiasrebbe.eu/>‌

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