Zygodact queries

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Zygodact queries

Mike Kerner via use-livecode
Hi Jacque

It’s a long time since I wrote to you about Zygodact, but I’m using it quite happily to support Art DiVito’s PointPlots app, which I know you contributed to some time ago.

Zygodact works well, but there are a couple of small issues. I realise this is all ancient history to you, but I wonder if you have any comments:

1. When the user pastes in the user name (their email address) and the licence code generated by Zygodact, the paste isn’t “plain text” - I suppose it’s whatever size and style the email which we sent to the user generates. The result is that often, especially on Windows for some reason, the code looks large and lumpy and somewhat overflows the frame of the dialog box one pastes into.

2. On the Mac version, when one pastes in the code, sometimes the “register” button doesn’t activate (sometimes it does, but I can’t understand the difference between the two cases). If one presses for example the right-arrow key, then it does. Of course it’s trivial to explain this to users, but can you think why this happens?

I suppose I can solve (1) by making sure our emails - which come via FastSpring - are actually plain text. Would you recommend this?

Be assured that there are no show-stoppers here, but I’d like to see your comments, if any.

Thanks in advance

Graham
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Re: Zygodact queries

Mike Kerner via use-livecode
Hi Graham, nice to hear from you.

The first issue with the malformed text is related to a thread on the
mailing list where a bug was discussed; plain text copied to the
clipboard would generate styled versions all by itself, and that's what
gets pasted. Brian Milby wrote a bug fix for that which appears in LC
9.0 so if you recompile with that engine it might solve the problem. It
does rely on the copied text being plain text only, so your idea to
distribute serial keys as plain-text mail is probably a good one.

The inactive Register button is a known issue. The activation of the
button depends on a keydown message so if the user pastes the key, no
message is sent. Hitting any key -- arrow keys, space key, etc. -- is
the workaround for now. I haven't quite figured out why it sometimes
works on my Mac and not on some other machines; it may be a Windows
issue but I haven't nailed it down yet. It doesn't happen to everyone.

Hope that sheds some light,

Jacque

On 4/4/18 4:37 PM, Graham Samuel via use-livecode wrote:

> Hi Jacque
>
> It’s a long time since I wrote to you about Zygodact, but I’m using it quite happily to support Art DiVito’s PointPlots app, which I know you contributed to some time ago.
>
> Zygodact works well, but there are a couple of small issues. I realise this is all ancient history to you, but I wonder if you have any comments:
>
> 1. When the user pastes in the user name (their email address) and the licence code generated by Zygodact, the paste isn’t “plain text” - I suppose it’s whatever size and style the email which we sent to the user generates. The result is that often, especially on Windows for some reason, the code looks large and lumpy and somewhat overflows the frame of the dialog box one pastes into.
>
> 2. On the Mac version, when one pastes in the code, sometimes the “register” button doesn’t activate (sometimes it does, but I can’t understand the difference between the two cases). If one presses for example the right-arrow key, then it does. Of course it’s trivial to explain this to users, but can you think why this happens?
>
> I suppose I can solve (1) by making sure our emails - which come via FastSpring - are actually plain text. Would you recommend this?
>
> Be assured that there are no show-stoppers here, but I’d like to see your comments, if any.
>
> Thanks in advance
>
> Graham
> _______________________________________________
> use-livecode mailing list
> [hidden email]
> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode
>


--
Jacqueline Landman Gay         |     [hidden email]
HyperActive Software           |     http://www.hyperactivesw.com


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Re: Zygodact queries

Mike Kerner via use-livecode
I'm not quite sure how this ended up on the list, but it's info for
anyone who might be interested. ;)

On 4/4/18 5:00 PM, J. Landman Gay via use-livecode wrote:

> Hi Graham, nice to hear from you.
>
> The first issue with the malformed text is related to a thread on the
> mailing list where a bug was discussed; plain text copied to the
> clipboard would generate styled versions all by itself, and that's what
> gets pasted. Brian Milby wrote a bug fix for that which appears in LC
> 9.0 so if you recompile with that engine it might solve the problem. It
> does rely on the copied text being plain text only, so your idea to
> distribute serial keys as plain-text mail is probably a good one.
>
> The inactive Register button is a known issue. The activation of the
> button depends on a keydown message so if the user pastes the key, no
> message is sent. Hitting any key -- arrow keys, space key, etc. -- is
> the workaround for now. I haven't quite figured out why it sometimes
> works on my Mac and not on some other machines; it may be a Windows
> issue but I haven't nailed it down yet. It doesn't happen to everyone.
>
> Hope that sheds some light,
>
> Jacque
>
> On 4/4/18 4:37 PM, Graham Samuel via use-livecode wrote:
>> Hi Jacque
>>
>> It’s a long time since I wrote to you about Zygodact, but I’m using it
>> quite happily to support Art DiVito’s PointPlots app, which I know you
>> contributed to some time ago.
>>
>> Zygodact works well, but there are a couple of small issues. I realise
>> this is all ancient history to you, but I wonder if you have any
>> comments:
>>
>> 1. When the user pastes in the user name (their email address) and the
>> licence code generated by Zygodact, the paste isn’t “plain text” - I
>> suppose it’s whatever size and style the email which we sent to the
>> user generates. The result is that often, especially on Windows for
>> some reason, the code looks large and lumpy and somewhat overflows the
>> frame of the dialog box one pastes into.
>>
>> 2. On the Mac version, when one pastes in the code, sometimes the
>> “register” button doesn’t activate (sometimes it does, but I can’t
>> understand the difference between the two cases). If one presses for
>> example the right-arrow key, then it does. Of course it’s trivial to
>> explain this to users, but can you think why this happens?
>>
>> I suppose I can solve (1) by making sure our emails - which come via
>> FastSpring - are actually plain text. Would you recommend this?
>>
>> Be assured that there are no show-stoppers here, but I’d like to see
>> your comments, if any.
>>
>> Thanks in advance
>>
>> Graham
>> _______________________________________________
>> use-livecode mailing list
>> [hidden email]
>> Please visit this url to subscribe, unsubscribe and manage your
>> subscription preferences:
>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>
>
>


--
Jacqueline Landman Gay         |     [hidden email]
HyperActive Software           |     http://www.hyperactivesw.com


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Re: Zygodact queries

Mike Kerner via use-livecode
Sorry, I think it ended up on the list because I used the email address Jacque uses just for this list, as I copied it direct from a contribution by her. Still don’t quite understand though! As you say, it’s good info anyway.

Graham

> On 4 Apr 2018, at 23:54, J. Landman Gay via use-livecode <[hidden email]> wrote:
>
> I'm not quite sure how this ended up on the list, but it's info for anyone who might be interested. ;)
>
> On 4/4/18 5:00 PM, J. Landman Gay via use-livecode wrote:
>> Hi Graham, nice to hear from you.
>> The first issue with the malformed text is related to a thread on the mailing list where a bug was discussed; plain text copied to the clipboard would generate styled versions all by itself, and that's what gets pasted. Brian Milby wrote a bug fix for that which appears in LC 9.0 so if you recompile with that engine it might solve the problem. It does rely on the copied text being plain text only, so your idea to distribute serial keys as plain-text mail is probably a good one.
>> The inactive Register button is a known issue. The activation of the button depends on a keydown message so if the user pastes the key, no message is sent. Hitting any key -- arrow keys, space key, etc. -- is the workaround for now. I haven't quite figured out why it sometimes works on my Mac and not on some other machines; it may be a Windows issue but I haven't nailed it down yet. It doesn't happen to everyone.
>> Hope that sheds some light,
>> Jacque
>> On 4/4/18 4:37 PM, Graham Samuel via use-livecode wrote:
>>> Hi Jacque
>>>
>>> It’s a long time since I wrote to you about Zygodact, but I’m using it quite happily to support Art DiVito’s PointPlots app, which I know you contributed to some time ago.
>>>
>>> Zygodact works well, but there are a couple of small issues. I realise this is all ancient history to you, but I wonder if you have any comments:
>>>
>>> 1. When the user pastes in the user name (their email address) and the licence code generated by Zygodact, the paste isn’t “plain text” - I suppose it’s whatever size and style the email which we sent to the user generates. The result is that often, especially on Windows for some reason, the code looks large and lumpy and somewhat overflows the frame of the dialog box one pastes into.
>>>
>>> 2. On the Mac version, when one pastes in the code, sometimes the “register” button doesn’t activate (sometimes it does, but I can’t understand the difference between the two cases). If one presses for example the right-arrow key, then it does. Of course it’s trivial to explain this to users, but can you think why this happens?
>>>
>>> I suppose I can solve (1) by making sure our emails - which come via FastSpring - are actually plain text. Would you recommend this?
>>>
>>> Be assured that there are no show-stoppers here, but I’d like to see your comments, if any.
>>>
>>> Thanks in advance
>>>
>>> Graham
>>> _______________________________________________
>>> use-livecode mailing list
>>> [hidden email]
>>> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
>>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>>
>
>
> --
> Jacqueline Landman Gay         |     [hidden email]
> HyperActive Software           |     http://www.hyperactivesw.com
>
>
> _______________________________________________
> use-livecode mailing list
> [hidden email]
> Please visit this url to subscribe, unsubscribe and manage your subscription preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode


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